Key holding & Alarm Response

Key holding and alarm response is at the core of what RPS Facilities does. It’s a practical service designed to remove pressure from business owners, managers and staff when an alarm is triggered.

If your alarm goes off, you don’t need to attend the site yourself. We handle it for you.

What our key holding service covers

When your alarm is activated, day or night, your monitoring company contacts us directly. We attend the property without delay and carry out a full check of the premises.

This includes:

– external inspection of the building

– internal inspection where required

– securing doors or windows if necessary

– resetting the alarm system

– clear reporting once the site is secure

You choose how you want to be updated, whether that’s notification after every call-out or a summary report.

Who this service is for

Our key holding and alarm response service is used by organisations responsible for commercial buildings, including GP practices, churches, accommodation providers, factories, offices and community facilities.

It is particularly valuable for businesses that want to avoid staff returning to premises out of hours, reduce risk, and ensure incidents are handled professionally.

Why businesses choose RPS Facilities

Clients choose us because the service is dependable and straightforward. You deal directly with the person responsible for delivering the service, not a call centre or rotating team.

We respond quickly, communicate clearly, and take responsibility for securing your property properly.

A sensible alternative to staff callouts

Relying on a member of staff to attend an alarm activation can be stressful, slow and unsafe. Using a professional key holding service ensures that trained personnel attend the site and take the appropriate action every time.

Our service operates 24/7, including evenings, weekends and early mornings.

Based locally, operating reliably

RPS Facilities is based in Larbert and provides key holding and alarm response primarily across Central Scotland, with wider coverage available where appropriate.

If you’re looking for a reliable key holding and alarm response service, get in touch for a clear conversation and a straightforward quote.